Service Manager
- Recruiter :
- Centrica
- Salary :
- £38,000 to £45,000 per year (Salary to £38K. Package c. £45K)
- Location :
- Stevenage, Hertfordshire
- Description :
- . Within our Service & Repair Division, we are seeking a Service Manager to lead a team of field based engineers and/or contractors, to deliver excellent customer service and business performance. Service ... career within a major UK brand. The Service Manager will provide technical support for the engineers ... to the business. Service Manager - The Vacancy: * Lead a team of field based engineers, being an exemplar ... where necessary. Service Manager - The Person: Please ensure you provide evidence of the following ... Centrica's vision is to become a leading integrated supplier of energy and related services for its
- Posted on :
- 10/03/2010
Service Manager
- Recruiter :
- Centrica
- Salary :
- £38,000 to £45,000 per year (Salary to £38K. Package to c. £45K.)
- Location :
- Basildon, Essex
- Description :
- . Within our Service & Repair Division, we are seeking a Service Manager to lead a team of field based engineers and/or contractors, to deliver excellent customer service and business performance. Service ... and servicing career within a major UK brand. The Service Manager will provide technical support ... committed to the business. Service Manager - The Vacancy: * Lead a team of field based engineers, being ... where necessary. Service Manager - The Person: Please ensure you provide evidence of the following ... Centrica's vision is to become a leading integrated supplier of energy and related services for its
- Posted on :
- 10/03/2010
Service Manager (CSM)
- Recruiter :
- expand Recruitment Ltd
- Salary :
- £35,000 to £45,000 per year (benefits & bonus)
- Location :
- Slough
- Description :
- Service Manager (CSM) South/South West/M4 Corridor Up to £35, 000 - £45000 plus ... provide a full range of managed voice and data services to a variety of businesses are recruiting for a Service Manager to work within the Service and Operations team, working closely with the Major Account ... and leadership skills. Candidates must posses experience in a Senior Customer Service Management/ Service Delivery role managing corporate accounts, extensive experience conducting service review meetings, KPI ... Availability management, change management, service level management and problem management. ***DUE
- Posted on :
- 05/03/2010
Head Service Management
- Recruiter :
- expand Recruitment Ltd
- Salary :
- £70,000 to £85,000 per year (Corporate benefits+bonus)
- Location :
- London
- Description :
- keywords: service management, CSM, Transformation, change, transition, telecommunications, escalations, delivery, service Our client is a leading Technology Solutions organisation who provide competitive ... to recruit a polished and highly credible Head of Service Management individuals to be responsible for 1 ... for leading a team of experienced Senior Service individuals, including managing 3rd party suppliers ... Integrator/ Consultancy background with solid understanding of high level customer relationship management, proven leadership experience and experience in managing organisational transition and change. You will
- Posted on :
- 05/03/2010
Application Services Manager
- Recruiter :
- TUI UK & Ireland : Head Office
- Salary :
- £55,000 to £65,000 per year
- Location :
- Wigmore House
- Description :
- At A Glance To proactively manage the Applications Services team, ensuring that all production applications & services meet or exceed their agreed operational service levels. Oversee and coordinate the day ... and problem resolution. Coach, develop, manage and motivate the team to deliver efficient service that meets ... requirements in their future designs. * Working on conjunction with the Release Manager and Service Control ... * Service Control Manager, Outsourced Delivery Managers, Infrastructure Manager * Major IT Vendors ... management skills, ability to motivate resources * Influencing & negotiation skills * Customer services
- Posted on :
- 10/03/2010
German speaking Global Service Manager
- Recruiter :
- Hi-Calibre International
- Salary :
- £50,000 per year (plus bonus to 16% and car allowance)
- Location :
- London
- Description :
- Position: German speaking Global Service Manager Salary: To £50, 000 plus bonus to 16% and car ... customer service The role requires proven experience of contract negotiation/supplier management ... & tools for customer (where applicable) Manage 3rd party service providers to agreed SLA and negotiate ... fantastic career opportunity for an ambitious German Speaking Global Service Manager to join a growing ... International vendor of Hardware, Software and MPS solutions is seeking a dynamic German Speaking Global Service Manager to be responsible for the day to day activities of a small number of their high profile Global
- Posted on :
- 03/03/2010
HP Service Manager 7 Specialist Consultant
- Recruiter :
- Intapeople (T)
- Salary :
- £400 to £440 per day
- Location :
- Leeds
- Description :
- HP Service Manager 7 Specialist Consultant Contract Leeds £400 - £440 per day 3 ... order to capture requirements for a Service Manager 7 based solution * On-site technical implementation of customer requirements within the Service Manager 7 tool * On-site technical implementation of customer requirements around Service Manager 7 integrations (including ConnectIT) * Supporting all elements of a IT Service Management implementation, including testing, training and documentation Essential skills for the role * Extensive experience in HP Service Manager (or Peregrine ServiceCenter
- Posted on :
- 09/03/2010
Technical Services Manager – Software – N London
- Recruiter :
- Verticality
- Salary :
- £60,000 to £90,000 per year (Car Allowance + Bonus + Benefits)
- Location :
- North London
- Description :
- Technical Services Manager EMEA – Enterprise Software – North London Location: North London ... Services Manager, Professional Services Manager, Senior Project Manager, Programme Manager, Principal Technical Consultant, Technical Architect) Technical Services Manager sought by market leading, rapidly ... 20 & reporting directly to the VP of Services, we are looking for strong Service Management skills in ... & the business. Whilst this is a Professional Services Manager role, we are looking for a strong technical ... forward this is a rare opportunity to join the executive / management team to be part of the ongoing
- Posted on :
- 11/03/2010
Service Manager - fluent German and/or Spanish
- Recruiter :
- expand Recruitment Ltd
- Salary :
- £350 to £450 per day
- Location :
- City of London
- Description :
- - frequent European travel. A Pan-European Managed service provider have a brand new requirement for a Fluent German and/ or Spanish Customer Service Manager to manage their top 4 clients in these regions ... similar ICT Managed Service/ Network provider with experience of managing a number of key Accounts ... are interested in joining one of the most exciting Managed Service providers operating today! This vacancy is ... the defined account base, ensuring all SLA's set are met, services are delivered to set timescales, proactively manage any issues, faults and escalations. Additionally, you will work to shape the commercial
- Posted on :
- 11/03/2010
Client Services Manager / Project Delivery Manager / Project Coordinator -London
- Recruiter :
- PeoplesIT Recruitment
- Salary :
- £35,000 to £45,000 per year (to £45k + Bonus)
- Location :
- London
- Description :
- Client Services Manager / Project Delivery Manager / Project Coordinator - London x2 London's Leading Web / Online Content producer / deliverer urgently requires another Client Services Manager / Project Delivery Manager / Project Coordinator Manager. They are truly established and well known in ... !) and the ongoing success of a number of Web / Media products they are seeking another Client Services Manager ... / media presence! To qualify for this post you will be an experienced Client Services Manager or Project ... Line. Keyskills / Keywords - Client Services Manager / Project Delivery Manager / Project Coordinator
- Posted on :
- 05/03/2010
Global Consulting Manager - IT Optimisation & ITSM
- Recruiter :
- Compucare Group plc
- Salary :
- £80,000 to £130,000 per year (£7.2 C/A, 30% Annual Bonus)
- Location :
- London
- Description :
- Optimisation-IT Service Management consulting specialisation within Global Consulting. The Manager will also ... . Support select consulting opportunities (ITO-ITSM-complex Managed Services, Managed IT Operations) either ... global community of regional practitioners focused in the IT Optimisation, IT Service Management, and Managed Services/Outsourcing practices. Minimum 7 years in Consulting with Big 4 or industry relevant experience focused on IT Service Management and sourcing. Experience in managed services and outsourcing a ... and delivering IT Service Management programs, either as consultant or within IT department. Have knowledge
- Posted on :
- 08/03/2010
Service Delivery Manager
- Recruiter :
- i-4 Recruitment Ltd
- Salary :
- £40,000 to £50,000 per year (package)
- Location :
- Luton
- Description :
- with their Marketing comms services. The position includes complete responsibility for Service Management , encompassing all aspects of managed service provision, from designing support models, assisting with project delivery, ownership of service transition activities and managing the service provision. The role will contribute to the definition of the customers overall IT Service Management architecture, designing new ... to the design and implementation. Demonstrable Service Management leadership expertise. Knowledge of ... ITIL Service Management Manager Certified (Red Badge) Management of strategic relationships Excellent
- Posted on :
- 10/03/2010
Service Delivery Manager
- Recruiter :
- OCC Computer Personnel
- Salary :
- £40,000 to £45,000 per year (car allowance & benefits)
- Location :
- Reading
- Description :
- and defence, are looking to recruit a Service Delivery Manager. Tasks An experienced IT support service management professional who can demonstrate effective provision of application support and management services to customers under stringent SLA terms - to manage the cost effective delivery of SciSys application support, maintenance and related services to key customer accounts within contractual service ... the Support Division. Essential skills: " Customer service ethos / Client Facing " Service Management ... on' approach " Self motivated Desirable skills: " Experience of service management within
- Posted on :
- 19/02/2010
Project Support/Business Administrator
- Recruiter :
- Action First
- Salary :
- £200 to £300 per day (secondment role)
- Location :
- South-east, London
- Description :
- Manager and will oversee service improvement strategies relating to Children's Social Work divisions. You ... -ordination of management information To support the service Manager to monitor the objectives and identify ... the Service Manager to ensure the subject matter experts deployed are able to perform at their optimum in line ... Project Support/Business Administrator Our client is a support services and consultancy provider to the Public Sector with a particular specialism across Children and Education Services. Our client is working ... expertise as well as strong Project Management support. This particular opportunity relates to an exciting
- Posted on :
- 19/02/2010
Head of Customer Support Services
- Recruiter :
- BusinessLink.Gov.UK
- Salary :
- £55,000 to £65,000 per year (Benefits)
- Location :
- London
- Description :
- management is required to lead the support services function which manages help content, customers support ... service design, customer experience management and Knowledge service management. * Superior communication ... Head of Customer Support Services We are looking for a Head of Customer Support Services to support and drive strategic development of customer services for business across government. This is a ... to deliver a great user experience for diverse government services in a very complex stakeholder environment. The opportunity is to reshape online customer services for business across government and so exceptionally strong
- Posted on :
- 02/03/2010
Senior Sales - CRM/Contact Centre solutions
- Recruiter :
- Work IT Solutions
- Salary :
- £60,000 to £90,000 per year
- Location :
- Oxford, Oxfordshire
- Description :
- customer service and knowledge management software for on-site or on-demand deployment. They provide Global 2000 companies with Enterprise Interaction Management (EIM) software to transform traditional call ... , contact centre software, Service Management Platform, multi-site contact centre management, EMEA, Customer ... Senior Sales / Business Development Manager CRM/Contact Centre Software Solutions £60-70K base depending on experience, £80-90K OTE + benefits. An experienced Sales / Business Development Manager is required to join an established team selling customer service and contact centre software solutions
- Posted on :
- 04/03/2010
ASM Contract Management Lead
- Recruiter :
- Techmahindra.com
- Salary :
- £45,000 to £60,000 per year
- Location :
- London
- Description :
- ROLE SUMMARY The role is for individual experienced in: * Service Management - The individual should be well conversant with Service Management principles and/or Process Definitions for ITIL functions. * Contract Management - The individual should be able to govern an in-life contract o Manage the contract commercials o Evaluate compliance to the contract service principles o Plan & Execute remedial actions for non-compliance * Change Control - Manage any changes to contract RESPONSIBILITIES 1 ... - LEADING OF SUPPORT TEAM, MANAGING LARGE VALUE CONTRACTS -Overall understanding of Telecom Service Provider
- Posted on :
- 05/03/2010
Supply Chain Management Consultant.
- Recruiter :
- Informatiq Consulting
- Salary :
- £45,000 to £60,000 per year (£45,000 - £60,000)
- Location :
- London
- Description :
- and deliver supply chain consulting services - Manage a team of Analysts and Associates in meeting project ... with corporate communications to increase awareness of the services they provide - Work with senior management ... Supply Chain Management Consultant - Manchester or London base. Can be either £45, 000 - £65, 000 depending on experience Supply Chain Management Consultant: An excellent opportunity to join this Procurement Transformation Solutions company at a Management Consultant level to manage and supervise the delivery of supply chain consulting services and assist in business development of new services. COMMUTABLE
- Posted on :
- 01/03/2010
Service Delivery Manager - Print / Photocopier / Imaging
- Recruiter :
- FuturelinkTech
- Salary :
- £50,000 to £65,000 per year (up to £65k, plus benefits)
- Location :
- Surrey
- Description :
- Service Delivery Manager - Print / Photocopier / Imaging Required by a market leading global ... Responsibilities: Develop, propose, implement and manage the B2B print related service delivery strategy Europe ... provision across Europe. Support subsidiaries with the management and delivery of service for pan European ... defined KPIs in relation to service including all contracted SLA's. Pricing support management ... Specification: Proven knowledge of and experience in service management, operations and processes preferably ... . Purpose of job: To develop and manage the relevant parts of the business to enable the development of a
- Posted on :
- 02/03/2010
Technical Presales Manager / Telecoms
- Recruiter :
- Impact Resourcing
- Salary :
- £50,000 to £65,000 per year (Bonus, car allow, corp bens)
- Location :
- Thames Valley
- Description :
- models and service management strategies. Skills and Competencies Needed * Ability to understand ... has strong experience of IP/Ethernet solutions and the Service Provider sector. You will be ... with key service provider accounts. * Working with Sales, identify and recommend action plans which will address new business opportunities. * Enhance customer relationships. * Manage all technical activities our client's service provider accounts. * Promote the full range of our client's solutions to defined ... customer requirements and coordinate with Product Management and Engineering to ensure
- Posted on :
- 02/03/2010
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